I saw a powerful story posted on Facebook last week and while some may have seen it, I wanted to share it again. It was a great reminder that we should be willing to work in the trenches if we expect members of our team to do so.
In the post John Moore shares, “Two weeks ago I posted a job for my corporate executive assistant role (pays $90,000-$115,000). Well, while I was out visiting stores yesterday, they received a 473 box truck and had 3 people call in. Immediately, I help them unload the truck and I was on the floor putting up merchandise. When I visit stores, I don’t wear a suit. I dress like my team. My pants and shirt were dirty from lifting boxes and stocking but I was getting the job done. All of a sudden, my first candidate for my EA role walks in and asked for me. She heard me talking and started laughing. The cashier asked her what was funny? She said ‘OMG that guy (pointing at me) talks so country/funny!’ The candidate started small talking and then said ‘hey, are you having fun stocking those shelves?’ I said YEP! My cashier IMMEDIATELY put her face in her palm. The candidate asked me what do I do? I looked at her smiling and said—I’m a cashier. She said yea, you would NEVER SEE ME ON THE FLOOR doing that. My REAL cashier spoke up quickly, trying to SAVE HER, and said Lauren, meet John Moore, the President of Store Operations. Her face turned so red and she apologized. Needless to say, she literally just talked herself out of a $100,000 job. My point? Leaders, we are called to serve our people and teams regardless of our titles. Guess what? There will be times we get really dirty doing it as well! Also, don’t you ever think you are too HIGH to get LOW when necessary!”
Can you imagine being that candidate? Being willing to help you team isn’t degrading; it is being humble. Always stay humble and kind.